Gartner Magic Quadrant for Robotic Process Automation 2024

Gartner has recently released the Magic Quadrant for Robotic Process Automation (RPA) for 2024.

Some observations:

• The leaders are Automation Anywhere, Microsoft, SS&C Blue Prism and UiPath (in alphabetical order). Interestingly, the number of vendors under evaluation has declined even though the RPA market itself grew 22% in 2023.

• Given the hype around AI, many RPA vendors are actively embedding AI into their automation platform and marketing it as an AI-powered automation platform.

• In particular, notwithstanding the fact that most RPA platforms are already low-code, many RPA vendors are investing heavily in co-pilots that can translate natural language into automation workflows. If successful, this will help make RPA software more accessible to a larger audience and boost its appeal.

• The RPA industry itself may be on the verge of a seismic shift. By combining automation with AI, it is possible to overcome some of the inherent limitations of the RPA technology such as the need for structured, well-defined processes and data sources. The emergence of AI agents and agentic workflows might just herald a new era or RPA v2.0.

What do you think?

#rpa #roboticprocessautomation #ai #artificialintelligence